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FAQ

​How Do I Place An Order?

 

Dear customer, the order must place as below

     - Click "SHOP"

     - Click the product image or description you are interest

     - Choose the quantity then press "add to cart"

     - after the "add to cart" option you can choose to preceed buy other product by click "SHOP" OR if want to        

         proceed to payment just click the logo Shopping cart

 

Payment and Shipping

Payment can be done by two option

    - Paypal (pageoneshop@gmail.com)

            * the buyer can choose to have payment after received the invoice OR

            * the buyer can choose direct payment by choosing buy now and key in the total purchase amount in paypal

              page (the customer must inform the seller by email regarding the product code they purchase)

   - Online Transfer

            * the buyer can make a payment by using online transfer direct to our bank account. (AmBank Current

              account No 8881008806738). Please inform us the payment and the product you purchase before transfer                by using SMS/Whatsapps/Line/Wechat we will reply you as soon as possible.

               

  

Shipping

- Shipping charges are depend on the location and the weight 

- Delivery : 2 to 3 week after the confirmation received

- Urgent Case deliver was extra charge RM8 for West Malaysia and RM13 for East Malaysia courier charges if the item is free of delivery

- We also have shopping to oversea and the standard charges is RM20 for certain item only

Shipping to Oversea

Dear customer, we currently have shipping oversea to the selected country:

- Australia

- Canada

- New Zealand

- US 

   ***The charges is between RM20 (phone cover only) , RM80 (for other product), 

- Japan , 

- Singapore , 

- Taiwan

   ***The charges is between RM20 (phone cover only) , RM40 (for other product)

- If customer have any inquiry about the product free to drop us a email/message/whatsapp/wechat.

Secure Ordering & Payment Options

We understand that customer will feel no secure to make a payment through online especially 1st time using our web. To avoid the felling unsecured happen we are giving customer to choose the payment by using the Paypal services to protect the customer.

Refunds

- Refund only will be make when out of stock between 2 week after the confirmation received.

   We will inform customer before we make a refund

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